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5 trends reshaping retail

5 trends reshaping retail Digital transformation is driving a new breed of retail that will take consumers where they've never been before, writes Microsoft's Christi Olson. Like many industries today, retail is in an extreme state of disruption. In five years, 25% of malls will be gone. The U.S. has way too

Everything comes down to retail experience

Everything comes down to retail experience The old adage, “the customer is always right” is no longer enough. The 2018 retail customer is always on, and that reality is forcing physical retail brands to raise the customer experience bar across the entire retail market. This means the always-on retail customer:

Is The AI Buzz More Hype Than Reality For Retail?

Is The AI Buzz More Hype Than Reality For Retail? Artificial intelligence (AI) and machine learning were the blazing-hot buzzwords at the NRF Big Show in January 2018. But at least one industry expert, Forrester Principal Analyst for Digital Business Strategy Brendan Witcher, believes the AI excitement needs a reality

How Deep Learning is Transforming the Retail Sector

“2018 will mark the beginning of AI democratization. Advances in virtual assistants and deep learning will foster adoption of artificial intelligence.” Gartner made this announcement in their most recent tech trend predictions, along with the main news for the coming months. They believe that this is the year in which we

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